Norwegian Cruise Line Hires Patrón's Lee Applbaum as CMO

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Lee Applbaum, CMO at Norwegian Cruise Line (Credit: Bacardi)
The brand-builder behind Patrón and Grey Goose joins Norwegian Cruise Line on 6 July, a marquee hire as cruise lines fight for pricing power and loyalty

The man who made Patrón the tequila the world toasts with now has cruise holidays to sell. Norwegian Cruise Line (NCL) named Lee Applbaum its Chief Marketing Officer from 6 July, handing its global brand to a man who has spent 25 years rebuilding consumer names. 

After a roaring post-pandemic boom, cruise demand is cooling, shifting the fight toward higher-margin bookings rather than more of them.

Lee replaces Kiran Smith, who held the role for approximately one year, and inherits a brand chasing pricier guests while Royal Caribbean and Carnival flood the seas with ever bigger ships.

Marc Kazlauskas, President of Norwegian Cruise Line, ties the hire to yield. Lee's blend of "creativity with data-driven insight", he says, will be "instrumental as we continue to strengthen our brand, generate high-yielding demand and inspire even more guests".

Marc Kazlauskas, President at Norwegian Cruise Lines (Source: Norwegian)

A CV built on brand turnarounds

Lee holds extensive experience in consumer marketing. As global Chief Marketing Officer at Patrón Spirits and then Bacardi, he ran the Patrón tequila and Grey Goose vodka portfolios across more than 165 countries. Before spirits, he was CMO at private-aviation group Wheels Up, helping steer its 2021 public listing.

His earlier career ran through retail and electronics, including a spell as CMO of RadioShack. The common thread is reinvention, taking brands that had lost their shine and teaching the market to want them again.

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"I am honoured to join Norwegian Cruise Line at such an exciting time for the brand and the broader cruise industry," Lee says, promising to "deepen guest connections" and build "a dynamic culture".

Why a cruise line wants a spirits marketer

Cruise lines have moved past simply filling cabins. They want to sell pricier suites and keep guests coming back. NCL, third among the majors behind Carnival and Royal Caribbean, needs marketing that lifts price as much as volume.

A spirits and luxury background fits that ambition. Lee spent years selling feeling and status at a premium, the exact muscle a challenger needs as Royal Caribbean's record-breaking Icon ships and Carnival's marketing revival raise the stakes. 

He also lands inside a wider shift in marketing leadership. Boards across industries are hiring marquee consumer-brand CMOs and giving them sweeping control of brand, data and growth. The bet is that one powerful marketing voice is now a competitive weapon in itself.

Norwegian Aura, the company's largest yet, due in 2027 (Credit: Norwegian)

The reset starts at sea

Lee arrives just as NCL pours money into the product. The line has seven ships on order through 2037, with Norwegian Aura, its largest yet, due in 2027. A six-acre Great Tides water park, built around a 170-foot tower, opens at its private island in September.

The brief is as much about loyalty as launch. NCL must coax guests into suites and premium fares, then bring them back, in a market where rivals outspend it and switching is easy. That is a branding problem as much as a pricing one, which is why a storyteller from spirits, not a cruise lifer, got the call.

All that hardware only pays off if the marketing sells it. From 6 July, that job belongs to a man who has made tequila aspirational and electronics briefly interesting. For Norwegian, the reset starts with him.