Many customers feel that nothing changes when they give feedback, says Michelle Brigman, Contact Center Principal at Quantum Metric
This week, Marketing Chief covered Discord's new ad offering and the news of Jon Cook stepping down from his role as CEO of WPP Creative and VML
Adam Boita, CMO of Ecologi, and Bridget Kendrick, CMO and Global Head of Marketing at CRU Group, discussed how the CMO role is changing at the CXO Summit
Marketing Strategy
This week, Marketing Chief covered Formula E's refreshed brand identity and Amélie Fortier-Cyr's appointment to the CDMO role at L'Oréal Canada
Sustainability
IKEA is promoting sustainable lifestyles through its marketing, says Connor Hill, Circular and Sustainable Living Manager of Group Sustainability
Events
DMWF Europe (The Digital Marketing World Forum) will once again return to RAI Amsterdam!
POSSIBLE is where decision makers from brands, agencies, media, creative, culture, and technology come together to drive business forward.
Innovate Asia takes the industry from automation to autonomy, with practical insights and proven use cases to scale AI-native autonomous enterprises.
Ten years of Connected Data London. Two days of knowledge graphs, ontologies, semantic technology and graph AI at London Tower Bridge, 11-12 November 2026.
Tech & AI
Speakers such as Ashley Gatehouse, CMO of Accenture Edge and Viola De Girolami, Keynote Speaker and Team Facilitator, explored how AI is changing marketing
News
Coca-Cola Global Category President Arnab Roy wants phones off the table, Disney wants US$10m for 30 seconds and the IAB maps brand visibility inside AI