BizClik LIVE Networking App – Support & FAQ
Welcome to the BizClik LIVE Networking App. Designed to move with you, this platform connects you with the agenda, speakers, and networking opportunities shaping the future of your industry.
If you are experiencing any friction accessing your account or navigating the platform, please review our common troubleshooting steps below.
Account & Access
How do I log in to the app?
Open the app and log in using the exact email address and credentials associated with your initial event registration. If you have not created an account yet, you can do so here.
I forgot my password or cannot log in. What do I do?
Select the 'Forgot Password' option on the login screen and enter your registration email. If an account matches this email address, we will send a secure password reset link with further instructions.
The app is running slowly or seems out of date.
We recently deployed Version 1.1 of the BizClik LIVE App to improve stability and performance. The application should update automatically. Simply closing the app completely and relaunching it will force the system to sync to the latest version.
Profile & Registration
My name or company is misspelled. How do I edit my profile?
The app automatically pulls your profile data directly from the initial ticket registration system to ensure security. Currently, there is no feature to edit your profile data directly within the app itself.
If your details are incorrect, please email our support team at [email protected]. We will manually correct it on our end. Once resolved, logging out and logging back in will force the app to refresh and pull your updated information.
Event Features
Where can I find my digital ticket for entry?
Your digital ticket and entry QR code or barcode are located in the main navigation menu under 'My Ticket'. Please have this screen open and the brightness turned up when approaching the registration desks at the venue.
What are the guidelines for the networking chat?
The in-app chat is designed to facilitate high-value networking and meaningful business relationships. Because BizClik events bring together global decision-makers, we require all attendees to maintain the highest standards of professional conduct.
Please ensure your communications are respectful, relevant, and constructive. Our moderation team reserves the right to suspend chat access for any user whose behavior does not align with a premium B2B environment.
Need Further Assistance?
If you experience any lingering technical issues or require immediate support, our team is ready to help.
Contact App Support: [email protected]
Legal & Compliance
BizClik is committed to data security and digital privacy. Please review our policies regarding platform usage and data handling below: