https://marketingchief.com/news/q-a-cognizant-moment-on-agency-as-softwarehttps://assets.bizclikmedia.net/1200/97281c7becc11d2ddeb198581e38eb28:e297d2e5eb183565195314c7d0c44242/prs-01jm16tccrfps8wgm1fev2tpkk.jpgQ&A: Cognizant Moment on the 'Agency-as-Software' Modelhttps://assets.bizclikmedia.net/1200/0e1504cc6590b21da905eef6f98ab076:5189d40ff9a039f3ff049908dfa97618/gettyimages-2212050379.jpgThe question of what to automate and what to keep human is one that Cognizant Moment clients are "actively working through," says Ben (Credit: Getty)